Effective Date: 10/24/2022

Thank you for visiting Titanium Solar.  This Privacy Policy describes the personal data handling policies of Titanium Solar in connection with its websites at https://TitaniumSolar.com and www.GetTitaniumSolar.com (together, the “Site”), including the following:

    1. What personal data we collect from the Site; 
    2. How we use the data;
    3. With whom we may share the personal data;
    4. Storage and security of your data;
    5. Your Privacy Rights, Choices and Disclosures, including those for California;
    6. Users outside the United States; 
    7. Links to other sites; 
    8. Privacy Policy updates; and
    9. Contact Information.
  1. Personal Data We Collect or Process
    1.  The Site captures some information about you automatically utilizing background local storage and session storage technologies, such as cookies and pixel tags (collectively, “Tracking Technologies”). Tracking Technologies are small files or other pieces of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of the Sites (including certain third party services and features offered as part of our website). Examples of information of this type are your IP address, the browser you are using, the operating system you are using, the pages on the website that you visit and details of transaction activity, as applicable.  When we use Tracking Technologies, we may use “session” Tracking Technologies that last until you close your browser or “persistent” Tracking Technologies that last until you or your browser delete them. You may change your browser setting to decline the use of Tracking Technologies.

      We use Google Analytics, which uses Tracking Technologies to identify the frequency of use of certain areas of our website and to identify preferences. For more information regarding how Google collects, uses, and shares your information please visit http://www.google.com/policies/privacy/partners/. You can deactivate Google Analytics using a browser add-on if you do not wish the analysis to take place. You can download the add-on here:  https://tools.google.com/dlpage/gaoptout?hl=en.

      We may use third-party companies to help us tailor Site content to users or to serve ads or messages on our behalf. These companies may employ Tracking Technologies and web beacons to measure advertising or messaging effectiveness (such as which web pages are visited, which messages are responded to, or what products are purchased and in what amount). Any information that these third parties collect via Tracking Technologies and web beacons is not linked (by them) to any personal information collected by us.

      We operate social media pages on third party networks and have social media icons on our Site. When you visit or link to our social media pages, data is processed both by us and the applicable social media provider. Social media providers are unaffiliated with us, and we are not responsible for the content or privacy practices of social media providers.  Social media providers have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit their websites or interact with their platforms.

    2. We also collect information that you provide to us voluntarily, including the following:

      Titanium Solar collects the information that you provide to us when you sign up to receive a quote. We request your name, email, phone number and address. We use this information only to respond to your comments, requests or questions. By providing your mobile phone number, you consent to receive text messages from us.

      We collect the information that you provide to us when you request a consultation. We request your contact information as well as information necessary to evaluate the project, such as your average monthly electricity bill and whether you own or rent your home.-If you inquire about a career at Titanium Solar through our Careers page, we request your contact details, information about your interests and experience. You also have the option of sending to us a resume containing personal data about you. Providing this information is completely voluntary.  Please do not submit to us any sensitive personal information. You may also apply through LinkedIn, Indeed and BambooHR, each of which have their own terms of use and privacy policies; we encourage you to review those policies whenever you visit their websites or interact with their platforms

      We collect the information you provide to us through the Contact form on the Site.

    3. We do not knowingly collect information from users of our website under the age of 18 and/or their internet usage, and such persons are not authorized to use the Site. If we obtain actual knowledge that a user is under 18, we will take steps to remove that user’s personal information from our databases. By using the Site, you represent that you are at least 18 years old. You also represent, by accessing or using the Site, that you are of legal age to enter into legal agreements.
  1. How We Use the Data

    We use the personal data we collect to respond to your inquiries and requests, communicate with you via email and text, administer and improve the Site, provide or enhance the services you request, perform our contractual obligations, provide updates and other important information related to your activity on and with the Site, inform you of new services or changes in our services, fill employment positions, enter into contracts for services, to fulfill legal obligations we have to governmental authorities or other third parties, and for other legitimate business purposes. You will have the opportunity to opt out of any electronic marketing communications you may receive from us.

  1. With Whom We Share Personal Data

    We share personal information with third parties who perform services on our behalf, including without limitation our lead generation provider, payment processors, employment platforms, advertising providers, technology providers, finance companies (in connection with customers financing their solar projects) and professional advisors. 

    We may share your personal information with our parent company and affiliates.

    We may disclose information if we have a good faith belief that disclosure is necessary by law or the legal process, to protect and defend our or others’ interests or property, or to enforce agreements you enter into with us. 

    We may share your data with a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, liquidation or other disposition of all or any portion of our business, assets or stock with such third party.-We may share aggregated and de-identified information with third parties for analytical, research or other similar purposes.

    Titanium Solar may obtain your written consent from time to time in electronic form by using online agreements or other acknowledgements on the Site, including for any other contemplated uses of your personal data not addressed in this Privacy Policy. Please read all online agreements carefully before accepting them.  

  1. Storage and Protection of Your Personal Data

    We retain the personal data we collect for so long as reasonably necessary to fulfill the purposes for which the data was collected and to perform our contractual and legal obligations. Notwithstanding the generality of the foregoing, we store email addresses until the user requests to be unsubscribed. 

    We take reasonable administrative, physical and technical precautions to protect your personal data and communications between us.  This includes, when required or as we deem appropriate and feasible under the circumstances, encryption and written commitments from third parties that may have access to your data that they will protect the data with reasonable safeguards. 

    No Internet or e-mail transmission is ever fully secure or error free, however.  We therefore cannot guarantee absolute security of your data, and we are not responsible for processes and networks that we do not control.  Users assume the risk of security breaches and the consequences resulting from them.  Please be careful in deciding what information you send to us via email or over the Internet.  

  1. Your Rights, Choices and Disclosures
    1. General. This section is subject to specific disclosures on privacy rights set forth below. We are committed to facilitate the exercise of your rights granted by the laws of your jurisdiction, which may include the right to request the correction, modification or deletion of your personal information and the right to opt out of the sale or sharing of your personal information (as applicable). We will do our best to honor your requests subject to any legal and contractual obligations.  If you would like to make a request, contact us at info@titaniumsolar.com or by phone at (866) 479-0726. -You may opt out of receiving electronic marketing communications from us by clicking on the “unsubscribe” link on the communication or contacting us by email or phone. Some non-marketing communications may not be subject to a general opt-out, such as communications about transactions, disclosures to comply with legal requirements, software updates and other support-related information.  -Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal data, such as the right to complain to your local data protection authority. -You may be able to disable Tracking Technologies through your browser settings.  
    2. California Disclosures
      California “Shine the Light” Information-Sharing Disclosure: California residents may request a list of all third parties with respect to which we have disclosed any information about you for direct marketing purposes and the categories of information disclosed.  If you are a California resident and want such a list, please send us a written request by email to info@titaniumsolar.com with “California Shine The Light Rights” in the subject line. 

      California Do Not Track Disclosure: We use commercially reasonable efforts to respond to Do Not Track browser settings.

      California Consumer Privacy Act Disclosures. Under the California Consumer Privacy Act, California residents have the right to request:

      • The categories of personal information we have collected about you;
      • The categories of sources from which the personal information is collected;
      • The business or commercial purpose of collecting or selling personal information;
      • The categories of third parties with whom we share or sell personal information;

The categories of personal information about you that we have sold; and
The specific pieces of personal information we have collected about you.
Additionally, you have the right to request deletion of your personal information and the right not to be discriminated against for exercising any the CCPA rights

Please see the chart below regarding the categories of data we may have collected or received in the 12 months preceding the effective date of this Privacy Policy in connection with providing our Site and to whom we may have disclosed the information for business purposes.  

Personal Information Category Source of Personal Information Purpose for Collecting the Personal Information To whom we disclose the Personal Information 
Identifiers such as a name, address, unique personal identifier, email, phone number Information you provide to us; Information we collect automatically; information collected by third party providers. See Sections 1(a) and 1(b) above See Section 3 above
Information described in 1798.80(e) (and not otherwise addressed in this table), including bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information We do not ask for this information on our Site, but we may request this information or have access to it pursuant to our offline business operations, for example for invoicing and for applications in connection with financing solar projects.     
Protected Classifications under California and federal law, including gender, age and citizenship. Information you provide to us; information collected by third party providers. See Sections 1(a) and 1(b) above See Section 3 above
Commercial information such as records of products or services purchased, obtained, or considered, purchase histories and tendencies We do not collect this information on the Site, but we have access to this information pursuant to our offline business operations.     
Biometric information We do not collect this information    
Internet or other electronic network activity information, including browsing history and search history and interactions with an advertisement. Information you provide to us; Information we collect automatically See Sections 1(a) and 1(b) above See Section 3 above
Geolocation data that is sufficient to identify a precise physical location. We do not collect this information.    
Sensory data, such as audio, electronic, visual, or other similar information. We do not collect this information.    
Professional or employment-related information Information you provide to us; information collected by third party providers. See Sections 1(a) and 1(b) above See Section 3 above
Education Information Information you provide to us; information collected by third party providers.  See Sections 1(a) and 1(b) above See Section 3 above
Inferences about preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Information you provide to us; Information we collect automatically; Information collected from third party providers. See Sections 1(a) and 1(b) above See Section 3 above

Titanium Solar does not sell Personal Information for monetary consideration. Personal data may be provided to our service providers and to third parties under Section 1798.140(t)(2)(A) of the CCPA.  We utilize the Complianze GDPR/CCPA tool that is designed to respect Do Not Track settings and Global Privacy Controls in end-user browsers. You may also opt out of the use of Google Analytics Cookies by downloading the browser add-on here:  https://tools.google.com/dlpage/gaoptout?hl=en.

Our contact information is listed at the bottom of this policy.  You may also submit a request on our website form located at https://titaniumsolar.com/contact-us/ and enter your request in the “Additional Details” box.  If you submit a data subject request, we will ask for your name, email address and phone number, and we will endeavor to authenticate you. If this information is insufficient to verify your identity and assess your privacy request, we may need to ask for additional information.  You may also designate an authorized agent to make a CCPA privacy request.

  1. Users Outside the United States

    The Site is controlled and operated from the United States. If you are an individual from the European Union, Canada or any other jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that we may store the information we collect in the United States which is not deemed an “adequate jurisdiction” by the European regulatory authorities.  Personal data may also be transferred from the country of your residence to other countries, including the United States.  By visiting or using our Site, you are consenting to the transfer of your information from your jurisdiction to the United States.

  1. Links to Other Sites

    Our Site may contain links to other websites for your convenience or information.  These websites may be operated by companies unaffiliated with us, and we are not responsible for the content or privacy practices of those websites.  Linked websites may have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit the websites.  

  1. Privacy Policy Changes

    We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our information practices, and any such amendments shall apply to information already collected and to be collected. Your continued use of the Site after any changes to our Privacy Policy indicates your agreement with the terms of the revised Privacy Policy.  Please review this Privacy Policy periodically and especially before you provide personal data to us.  The date of the last update of the Privacy Policy is indicated at the top of this Privacy Policy.  

  1. Questions and Contact Information

    Titanium Solar is located at 10565 Civic Center Dr. Suite 160, Rancho Cucamonga, CA 91730. Please contact us if you have any questions about our Privacy Policy. You may contact us by sending correspondence to the foregoing address, by emailing us at info@titaniumsolar.com or by calling us at (866) 479-0726.